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Retail is a promotions based business. Promoting what is new and what you have that others dont, while also making sure to move inventory to make way for the next round of new products. When a customer engages with a promotion only to abandon the cart at the last minute, AI can trigger the right offer to re-engage that customer to complete that transaction.
AI is the solution that can trigger an online offer after an in-store purchase creating stickiness and high margin online customer.
Retail is filled with these small moments all the time that can be leveraged by AI to create an incredible experience with your brand.